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Abstract
Nursing services which are one of the duties and responsibilities of nurses are to document the interventions that have been carried out. The purpose of this study was to analyze the impact of persuasive communication training at the head of the room on work motivation and documentation of nursing care at X Hospital, South Jakarta. Quasi Experimental research design using Pre-Post Test Class Design. Respondents in the hegemonic group were 76 respondents who were selected using purposive sampling technique. Respondents in the control group were 25 people. Respondents in the hegemonic group were given persuasive communication coaching as well as supervision and observation for 8 weeks. Collecting data using field information and observation sheets, evaluation of nursing care documentation, then analyzed bivariately with Wilcoxon test and multivariate using Chi-square test and logistic regression. as a result of the study, the average motivation of nurses for the hegemonic group was 28.6%. While the mean of documentation of nursing care in the hegemonic group is 80.2%. there is an impact of persuasive communication training on increasing nurses' motivation (P value < 0.05). there is an impact of persuasive communication training on improving nursing care documentation (Pvalue <0.05). Researchers recommend persuasive communication training in increasing work motivation and documentation of nursing care.
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References
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References
American Nurses Association. (2015). Code of Ethics for Nurses Provision. 2015. https://nursing.rutgers.edu/wp-content/uploads/2019/06/ANA-Code-of-Ethics-for-Nurses.pdf%0Ahttp://www.nursingworld.org/MainMenuCategories/EthicsStandards/CodeofEthicsforNurses/Code-of-Ethics-For-Nurses.html
Berthiana, B. (2013). Hubungan Motivasi Kerja Perawat Dengan Ketepatan Pengisian Dokumentasi Asuhan Keperawatan Di Ruang Rawat Inap Rsud Buntok 2012. Jurnal Manajemen Keperawatan, 1(1), 57–72.
Bjorvell, C., Wredling, R., & Thorell-Ekstrand, I. (2003). Experience Before And Throughout The Nursing Career Improving documentation using a nursing model.
Hakim, A. H., Setyanto, A. E., & Hermawati, T. (2014). Komunikasi Persuasif Perawat Dalam Membangun Konsep Diri Positif Lansia. Jurnal Pendidikan, 7(3), 1–18.
Lindo, J., Stennett, R., Stephenson-Wilson, K., Barrett, K. A., Bunnaman, D., Anderson-Johnson, P., Waugh-Brown, V., & Wint, Y. (2016). An Audit of Nursing Documentation at Three Public Hospitals in Jamaica. Journal of Nursing Scholarship, 48(5), 499–507. https://doi.org/10.1111/jnu.12234
Muller-Staub, M., Ian, N., Matthias, O., Marry, Ann, L., & Theo, Van, A. (2007). Improved Quality Of Nursing Documentation: Results Of A Nursing Diagnoses, Interventions, And Outcomes Implementation Study. International Journal of Nursing Terminologies and Classifications : The Official Journal of NANDA International, 18(1), 5–17. http://ovidsp.ovid.com/ovidweb.cgi?T=JS&PAGE=reference&D=emed8&NEWS=N&AN=17430533
Perry, A. G., & Potter, P. A. (2010). Fundamental Of Nursing: Fundamental Keperawatan. Edisi 7 Buku 3. In Jakarta: Salemba Medika (p. 754 hal).
Pribadi, A. (2009). Analisis Pengaruh Faktor Pengetahuan, Motivasi, dan Persepsi Perawat Tentang Supervisi Kepala Ruang Terhadap Pelaksanaan Dokumentasi Asuhan Keperawatan di Ruang Rawat Inap RSUD Kelet Provinsi Jawa Tengah di Jepara. Program Pascasarjana Universitas Diponegoro, 1–100.
Putri, S. L., & Apriatni. (2011). Pengaruh Kepemimpinan dan Komunikasi Interpersonal terhadap Kinerja Karyawan. Journal Of Management, 2, 120–127.
UU RI. (2014). Undang-undang RI No. 38. Tentang Keperawatan, 10, 2–4.
Wahid, A., & Suprapto, I. (2012). Pengantar Dokumentasi Proses Keperawatan. In Jakarta : Trans Info Media.